Privacy Policy

1. Introduction

Zinkiv Signature Tile (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or submit a consultation request.

2. Information we collect

When you fill out the consultation form, we collect your name, email address, phone number, project location, project type, timeline, and any details or photos you choose to share. We also collect technical information such as your IP address and browser details through Google Analytics to understand how visitors use our site.

3. How we use your information

• To respond to your consultation request and provide an estimate.
• To plan an in-person site visit and final quote.
• To improve our website experience through aggregated analytics.
• To detect abuse or spam on our contact form.

4. Photo attachments

Photos you upload are optional. They are stored privately and used only to assess your project. We accept JPG, PNG, WebP, and HEIC files. Uploaded files are validated as real image files and are never used for unrelated marketing.

5. Sharing and third parties

We do not sell or rent your personal information. We use trusted service providers (hosting and analytics) who process data on our behalf and are bound to protect it.

6. Data retention

Consultation requests and attachments are kept for as long as necessary to respond to your inquiry, complete related work, or meet legal obligations. You may ask us to delete your information at any time by contacting us.

7. Your rights

Under Canadian privacy law, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, email us at contact@zinkivtile.ca.

8. Contact us

Zinkiv Signature Tile
Mississauga, ON, Canada
Email: contact@zinkivtile.ca
Phone: (437) 233-3650